Managing Cookies

This website uses cookies and other similar technologies to analyze end user experiences. This data collection helps us customize experiences and store user preferences for future use.

THE BEST IN CUSTOMER SERVICE

PRIVACY STATEMENT of Reina Optimization, Inc.

We recognize your privacy is important. This Policy discloses the privacy practices for the Company Website (the "Site") and how personal and other information we receive or collect about you is treated. Please read the information below regarding your use of this Site.

You acknowledge this Privacy Policy is designed to be read in connection with the Terms of Use, and by accessing or using our Site, you agree to be bound by the Site’s terms and conditions, as well as this Privacy Policy.

We reserve the right to change this Privacy Policy from time to time. Please check back for updates.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We do not sell, rent, loan, trade, lease or otherwise transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception of being forced to disclose such information by law.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via our website:

See what data we possess
Change/correct data
Request us to delete data
Express any concerns about your data

The Information We Collect & Use

Your full name and complete financial billing address. To combat fraud, your information is verified with your credit card billing financial institution.

Fraud & Chargeback Policy

Identifying suspicious activity on your personal financial account can be extremely worrisome. Customers are urged to contact us immediately for assistance if they feel they have been compromised. Our contact information is listed in several places on this website, please choose the method of contact you prefer and reach out accordingly. We will refund your account immediately and take all necessary actions to end any future charges. If a chargeback or negative transaction is reported, the customer information shall be blocked in our system for future purchases, and they will not be able to regain access to the membership/content. All information will be recorded at the gateway level in our negative database.

Contact Us

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We do not sell, rent, loan, trade, lease or otherwise transfer personal information to any third party for any purpose at any time unless you provide you prior permission, with the exception of being forced to disclose such information by law.

Customer Service – 365 Days a Year

We are available 24 hours a day, 7 days a week via email, phone, or chat.
shiningassist.com
Email: support@shiningassist.com
Phone: (888) 689-8269

24 HOURS A DAY - 7 DAYS A WEEK

Customers Are Always Our Priority!